GW7 Client: Timestamp on forwarded messages

I have a user who is not getting the timestamp above forwarded email
text.
Her default email view is set to "Mail", and not "Mail (Simple)".

I've been googling, and experimenting with settings on my machine, and
have come up with a big load of nothing.

She also insists that she used to be able to use the 'Reply' button to
reply to her outbound (sent) messages. It sounds fishy to me, but has
this ever been possible, with any version of GroupWise? Is it possible
with GroupWise 7?

Thanks!
Sheree