ITIL Foundations Workshop in October 2007 - Kochi

Dear Professional,
Greetings from ITHelpLine.

We are pleased to announce the forthcoming ITIL Foundations Workshop
(V2) to be scheduled in October 27 and 28, 2007 in Kochi, Kerala.
Please find the details of the trainings below.

Overview
Conducted over the weekend, this exciting two-day course introduces
the IT Infrastructure Library (ITIL) and prepares you to earn an
internationally recognized "Foundations of IT Service Management based
on ITIL" certification in just 2 days! This course is specifically
designed for anyone working in IT wanting to gain knowledge in IT
Service Management best practice. Our ITIL Foundations training
teaches essentials of IT Infrastructure Library (ITIL) and helps you
understand how your organization can benefit significantly by applying
the ITIL principles to your work environment.

About ITIL
ITIL (IT Infrastructure Library) is the most widely accepted approach
to IT Service Management (ITSM) in the world. ITIL is now being
adopted and used across the world as the de-facto standard for best
practice in the provision of IT Service and is practiced by
organizations worldwide. ITSM best practices provide the organization
with a systematic approach to the planning, development, delivery and
support of IT services. ITIL is now being adopted and used across the
world as the de-facto standard for best practices in the provision of
IT Service. The ITIL guidance has been used in a wide range of
organizations, including local and central government, energy, public
utilities, retail, finance and the manufacturing industry e.g. IBM,
Hewlett Packard, Microsoft, Shell Oil, Proctor & Gamble and British
Airways to name a few.

The Trainer
Our trainer is an ITIL Certified Manager (Red Badge / ITIL Masters),
Project Management Professional, IRCA certified ISO9000/20000 Auditor
with over a decade of ITIL related experience in Service/Systems
Management. He has implemented over 200 Service, Systems and Security
Management solutions throughout the Middle East, Europe and Africa
including enterprises like Dubai Internet City, British American
Tobacco, PepsiCo among others.

The Training
We provide quality course materials and a workbook with this training
in addition to which we provide access to each student to the online
LMS (Learning Management System) for 20 days to prepare for the
examination. Our ITIL Foundations training has been consistently rated
as excellent in our surveys and our passing rate stands at 98% which
is well above the industry average of 75%. Please find below the
Average Feedback information and some of the comments left by the
students after completing the ITIL Foundations course.

Avg Rating Parameter
3.6 Excellent Content and structure of the course
3.4 Good Quality of course materials provided
3.5 Excellent Overall Pace of the training
3.8 Excellent Instructor's knowledge and experience about the
subject
3.7 Excellent Instructor's communication skills & ability to address
subject queries
Legend - 1 - Unsatisfactory, 2 - Satisfactory, 3 - Good, 4 - Excellent

Excellent Trainer, The best in the Industry - Rajesh M R
A good Instructor with knowledge and hold over the subject - Giridhar
The training was well planned and executed - Kiron D'Souza
Extremely satisfied with the training - Karthikeyan
The training was well organized - Javed Khan
Great experience! - Vivek Ganapathy
Wonderful training. I am confident to take the exam now - Garima
Girisha
It's too good, overall - Kumar Gaurav
The way of teaching is excellent - Maqmoor Ahmed

To register please contact Mr. Mohammed Ashraf on +91-9388224845 or
send an email to ashraf-at-ithelpline.com.

Need to train your entire organization? Contact us for a corporate
quote.
For any further queries, please feel free to call or email me.
Looking forward to hearing from you


Regards
Anju Joy
Training Coordinator
ITHelpLine Consulting Services

Ph: 0 80 64521681
Mob: 0 99802 13470
Email: anju.joy-at-ithelpline.com