ITIL® Manager Bridge Course by Vyomlabs

ITIL® Manager Bridge Course
The course is intended to bridge the gap between the ITIL® v2
Manager’s Certificate in IT Service Management and the ITIL v3 Diploma
in IT Service Management.
Objectives
To educate delegates in the concepts and principles embodied in ITIL
v3, focusing on those that are new to v3, and those that have
significantly changed since earlier versions.
Who should attend?
The course is designed for individuals who are Manager Certified in IT
Service Management of earlier ITIL versions and who wish to obtain the
Expert Certification IT Service Management, thereby demonstrating
their knowledge of ITIL V3.
Professional Qualification
ITIL® Bridge Qualification: ITIL v1/v2 Manager’s to ITIL v3 Managers
Bridge Course.
The qualification will not be awarded as a free-standing Certificate
and is only available to existing holders of the ITIL Manager’s
Certificate from earlier versions.
Successful completion will enable participants to obtain the ITIL
Managers Bridge Course in IT Service Management, and to progress to
the Advanced ITIL Managers Bridge Course in IT Service Management.
ITIL v2 Manager’s to ITIL v3 Managers Bridge Course will consist of a
complex multiple choice, closed book paper of 20 questions, to be
answered within 90 minutes. The pass mark will be 80% or more i.e. 16
or more correct answers.
Content
Sessions will include:
Service Management as a practice
Service Lifecycle
Key Principles and Models
Generic Concepts and Definitions
Processes
Roles and Organization
Functions
Technology and Architecture
Implementation considerations
ITIL Qualification scheme
Mock exam
Duration of the course
4-days full days
Course Material
Comprehensive course documentation is provided.
Why Vyom Labs for ITIL Trainings: Our Differentiators

• First Indian Company to have an accreditation for own
courseware for ITIL Foundation and Service Manager
• First pure play ITSM consulting company in the world which
has got ISO 20000 certification
• Dedicated trainers with industry experience in consulting in
ITIL and ISO 20000
• Experience in various industry verticals
• Experience and exposure to related quality standards/ best
practices / IT Governance aspects like Six Sigma, CobiT, ISMS, CMMI
• Innovative & Motivating Teaching approach
• Trainers having expertise on Tools and Tools integration
(BMC-BSM, Remedy & PATROL, IBM Tivoli)
• Fastest growing ITSM training and Consulting company in
India
• Excellent past records (More than 98% passed at ITIL-F and
more than 75% passed at ITIL-SM), the pass rates are far ahead on
industry averages (arguably best in the Industry)
• Accolades from both Corporate & Individual participants


Contact :
subbarao.a-at-vyomlabs.com
Ph No. 9326727559
www.vyomlabs.com